Only for end customers: With a minimum order value of €150 (Gross) you will receive a FREE GIFT


Right of cancellation – cancellation

You are entitled to cancel this contract within 14 days without giving reasons. The revocation period of 14 days starts with the day you or an assigned third partie (not being the forwarder) has/have taken over the last goods.

To make use of your right of cancellation you have to inform us with a clear statement about your request to withdraw this contract (e.g. by mail, telefax or e-mail) under:

  • Dr. Juchheim GmbH
  • Dr. med. Jürgen Juchheim
  • Bajuwarenring 21
    D-82041 Oberhaching
  • 0049 89 64 91 33 50

Please feel free to use the attached sample document for cancellation (not obligatory).

The timely despatch of the revocation shall be deemed sufficient for compliance with the revocation term.

Consequences of Revocation

If you cancel the order, we have to return all payments we received from you, including shipping cost (excluding the additional cost resulting from choosing a different way of shipping than our standard, reasonable priced delivery). This transaction will be effected immediately, resp. latest within 14 days from the day of receipt of your revocation for this order. For the transfer of the due amount we will use the same way of payment that was chosen by you for the original transaction, unless otherwise agreed with you. In no way you will be charged for this refund. We can refuse payment until receipt of these goods or the proof of return of these goods (whichever falls earlier).

You have to return the goods immediately and in any case latest 14 days from the day of revocation. The time limit shall be met, if you dispatch the goods prior to the expiry of the time limit of 14 days. You have to bear the direct cost of returning the goods. You only have to compensate for a possible loss in value of the goods, if this loss in value is resulting from the handling other than what is necessary to ascertain the nature, feature and functioning of the goods.

There are legal exceptions from this right of cancellation (as per applicable law § 312g BGB), wheras we reserve the right to invoke to the following regulations:

The right to cancellation can expire prematurely with contracts for delivery of sealed goods, which are not suitable for return due to reasons of health protection or hygiene, if the sealing had been removed after delivery (so in cosmetics, tights and „Seamless“-products).

Please click here for sample document for cancellation